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FMSI VantagePoint is the official blog for FMSI | A Kronos Company.  This blog is dedicated to providing both workforce optimization ideas and branch service ideas exclusively for the Financial Institution retail environment.

FMSI has assisted over 600 financial institutions nationwide in optimizing their branch workforce, through applying actionable business intelligence from the analysis of teller transaction data. The average FMSI client has saved $30,000 per year, per branch, by managing with monthly productivity reports, including FMSI client rankings – for comparison benchmarking purposes.

Located in Atlanta, GA and established in 1990, FMSI provides easy-to-use, yet sophisticated, software-as-a-service solutions—Omnix Staff Scheduler, Omnix Interactive Dashboard, Omnix Performance Analytics, Omnix Appointment Concierge and Omnix Lobby Tracker— that allow financial institutions to manage and staff to meet their service and sales needs. FMSI’s smart scheduling application gives banks and credit unions the ability to optimally schedule their team throughout the branch network and to manage staff through easy to read color graphics, online interactive dashboards, and succinct management reports. FMSI provides performance management information exclusively to financial institutions of all sizes, including a workforce optimization comparative data benchmarking report that allows clients to see where they rank amongst their industry peers. Visit the company’s website at or call 877.887.3022 to schedule a complimentary online demonstration of any of our products.  You can also quickly estimate your savings with FMSI’s Efficiency Calculator at

Chad Davis

FMSI – SVP of Marketing

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