For Senior Management, From Senior Management – January 2012 Edition

W. Michael Scott – President/CEO of FMSI

Never Lose Focus of Your Stakeholders

I am well aware of the fact that our being in business today is only possible due to our client’s continued support. We would like to recognize our first community bank client, First Financial Bank in El Dorado, Arkansas, which started with us in 1989 and has supported us ever since. Also, our very first credit union client was Northeast Credit Union in Portsmouth, New Hampshire that joined us in May 1993 and is both a TMS and LTS client today. We thank them and all our clients and we promise to continue to work diligently to provide them with continuous improvements in our products and services with outstanding customer service.  Never lose focus of what is important to your stakeholders.